The security of personal data is an essential part of compliance with the law and freedoms for an e-commerce site. protects the privacy of individuals, the confidentiality of personal data and is committed to ensuring the highest level of protection. Our site is in accordance with the new General Data Protection Regulation (GDPR) of May 25, 2018 for companies with a European base.



We use cookies to identify your language, log into your account and your cart to allow you to use our site in the best conditions. Without these cookies, you could not use our site normally and place an order over the internet. These cookies are exclusively used by our site and their data necessary for the proper functioning. We also use cookies from the statistics tracking tool such as Google Analytics, as well as the AdWords retargeting tool.


When you order on Laguiole Online Shop.

Personal data about you (name, address, emails, phones …) are collected during your registration on the site. They are necessary for the registration of your order, its tracking and shipping and the effectiveness of the after-sales service.

This personal data is also kept for security purposes, to comply with the legal and regulatory obligations incumbent upon us as well as to enable us to improve and personalize the products and services we offer and the information we send you. To know the complete process when placing an order on our site please consult the following page: Secured Payment


All information provided during your purchase on our site is strictly confidential. They will be used exclusively in the context of the e-commerce activity. Information about you will not be assigned, exchanged, sold or rented under any circumstances other than for the purpose of making a delivery or responding to an order from the national authorities.
Although not mandatory with the RGPD law, our file has been declared to the CNIL.
In accordance with the information and freedom law N ° 78-17 of 06/01/1978, you have the right to access, rectify and delete from by logging into your account where you can modify all of your data.



Regularly, we will send you emails (newsletters, product information, tips, promotional offers about our products). If you do not wish to receive this information, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email or by sending us a message using the contact form.


Reviews laguiole en aubrac:

Your first name and the first letter of your name are indicated in the notices of the products ordered, thus preserving your anonymity. Only customers who have purchased on our site will have the opportunity to post a notice following an opening of request from us. As a result, no data is sent to an opinion organization that collects your email and a type of purchase. These notices are used publicly but anonymously for the purpose of transparency on our services, by evaluating your purchase experience on our site and thus confirm acceptance compliance and your satisfaction with the product. We thank you in advance for agreeing to communicate your opinion on the conformity of receipt of your order.